Internet outage April 18, 2013 36 hours

Internet went off at 4:20am on April 18, 2013. Restored 5pm on April 20, 2013. Total outage around 36 hours.

TV Cable sinking to new depths

Reach has always had problems with its network channels. The reception is always bad. On April 8, NBC, which had always been on two different channels, was completely gone. Channel 9 NBC has been replaced with ARTS channel and when I saw it, all that was playing was ballet. I'm sure De Leon has a lot of ballet fans YEAH RIGHT.

March 25 internet outage

After enduring a 19 hour outage on March 24 and 25, the internet went back off at around midnight March 26 and didn't come back on until around 5pm on March 27. Total outage 17 hours.

TV Cable outage

3-30-13 TV cable out for several hours. This is usually the time of month that Reach doesn't pay their bill to DirecTV for feeds.

March 24 and 25 Internet outage

Sunday night March 24, 2013 internet went out around 10pm. Didn't come back on until around 5pm on Monday March 25. Total outage 19 hours.

TV Cable outage

All networks were out on March 2 and 3. As usual, the DirecTV screen came up urging Reach Broadband to pay their past due bill. Even when the networks are on, the picture quality is bad.

TV cable out in De Leon for over 8 hours

Wednesday, Feb. 13th, De Leon's tv cable was out for over 8 hours. As in hundreds of times before, the Dish Network screen shows that indicates Reach Broadband didn't pay its bill. Calls to Reach once again resulted in rude customer service reps with bad attitudes. I wonder how they would feel if their tv and internet had went out hundreds of times in the past.