Big internet outage for 40+ hours

Saturday night/Sunday morning Feb. 10th, we had a small thunderstorm that blew through quickly and the internet went out in De Leon, Comanche and Gorman. It was fixed until late Monday afternoon, resulting in all Reach Broadband customers having no internet for over 40 hours. Calls to them resulted in rude customer "no service" reps refusing to answer questions about the situation.The TV cable was not affected or it was fixed quickly because they get more complaints from angry seniors, who are the only ones left that use cable since most others switched to satellite long ago.  I've now had Reach Broadband for over 5 years and I have experienced over 200 outages in that time. Their service is primitive at best.