Monday, April 21, 2014

Yet another outage 4-20-14

4-20-14 Internet went down again at 4pm. Came back on 1:30pm 4-21-14. Total outage 21 1/2 hours. The outages are coming more and more frequently. Total outages in last 30 days about 130 hours.

Monday, April 14, 2014

Another major outage In De Leon 4-13-14

The internet went down at about 9am Sunday morning 4-13-14. Service restored around 11am 4-14-14. Total outage this time about 26 hours. Total outage since last month at least 109 hours.

Saturday, March 29, 2014

Reach Broadband Truck no license plate

A front license plate is required in Texas. The pony-tailed Reach guy drives this pickup with no front plate.

Monday, March 24, 2014

Latest internet outage lasted 53+ hours

The last outage that started early Saturday morning ended this morning, making this latest outage 53+ hours for a total of over 83 hours of internet outage in 5 days. It's funny how it came back on this morning about the time Reach opened for Monday morning business, indicating they probably flipped a switch, meaning they allowed their customers to go without internet ALL WEEKEND because they were all off for the weekend and didn't want to bother with it. 
Is there any internet service in the entire United States that could be this bad? If so, it's hard to imagine.

Saturday, March 22, 2014

2nd big internet outage in 3 days

De Leon just finished a 30+ hour internet outage Thursday and now we have another that is already 10 hours old. It just keeps getting worse.

Thursday, March 20, 2014

Reach Broadband internet outage 30+ hours

I haven't updated this blog in a long time, but the outages have continued as always the whole time. Wed. March 19 thru March 20, a complete area-wide outage was experienced for the entire cities of De Leon, Comanche and Gorman. Total time for customers being without internet - over 30 hours. As always, practically no one will receive any credit on their bill. As of this moment, my 2mb internet that I pay for is actually 0.19mb, which is so slow that I can hardly function. 

Wouldn't it be nice if our mayor would take up for his citizens and put some pressure on Reach Broadband to provide better service to its customers? It never happened with Mayor Danny Owen, so it probably won't happen with Lowell Ercanbrack or future mayor Toby Hight.

Monday, May 13, 2013

De Leon TV cable outage 21 hours

TV cable went completely off Saturday May 11 at 5:30pm and returned Sunday May 12 at 2:30pm. Total outage 21 hours.